FAQ
Contact us for aluminum foil product solutions and free foil samples!
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General
Product
Customization
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Do you have these questions?
General
Is the sample free or need to pay?
We provide free samples, customers only need to pay the freight.
Product
Can the aluminum foil lunch box be used in the microwave oven?
Yes, but please note the following:
 A: Take off the cover
 B: At least 80% of the food in the lunch box
 C: Put the lunch box in the middle of the stove, don't put it on the side
 D: Only heat one lunch box at a time
Will the product be defective
No, every step of production and finished products will be inspected by the quality inspection department before shipment.
Customization
Whether to support customization?
Yes, special specifications, shapes, special packaging, logos, labels, etc., we can help customers to customize.
Service
How to contact you to send an inquiry?
    Can communicate directly online
    Contact us directly according to the website contact information.
    Enter the inquiry interface and leave us a message
    Send an inquiry from the bottom of the page
 Please pay attention to leave the detailed information of the products you need for quotation:
    Aluminum foil lunch box: shape, size, weight, quantity, whether logo is required
    Small Rolls of Aluminum Foil for Household Use: Thickness, Width, Length and Packing Information.
What is your delivery time?
Generally it is 3-15 days if the goods are in stock. Or it is 15-30 days if the goods are not in stock, it is according to quantity.
Can I get a discount?
Yes, for order quantity over 50000pcs, please contact us to get the best price.
Payment
What is your payment term?
For bulk production : 30% deposit pay before mass production , and 70% pay before shipment .
Shipping
How long is the least time of the samples?
A.For existing samples , it could be 1-3 days after payment .
B.If you want to put your own logo on the sample product , it takes 3-5 days .
C.If it is a customized sample , the least time is according to how complicated the sample is .
What is the normal lead time?
A.For stocked products , you could receive your goods within 7-15 working days after we received payment .
B.For big order or ODM products , it might take up to 30-35 working days after the payment have been received .
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